FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS? WE'VE GOT ANSWERS.
Is Powerz gear actually built to last?
Every drop is overbuilt carry and hardline gear — duffles, packs, workwear, road kit, and essentials we would put our name on. If our crew would not haul it to a job site or a long weekend, it does not ship.
What does the lifetime warranty cover?
Anything that fails under normal use. Email us a photo, we repair or replace it fast—no overseas call center, no runaround.
How long does shipping take?
Order today, ships tomorrow. Most orders land in 3-6 days via USPS or UPS. Tracking hits your inbox when it scans.
What if it’s not my vibe?
You get 60 days to beat it up. If it's not a fit, send it back for a full refund.
Is Powerz only duffles and backpacks?
Nope. Duffles, backpacks, road-ready gear, hardline workwear, and essentials — same overbuilt standard on every category. No catalog filler.
Do you offer bulk/team discounts?
Yeah. Email info@mrpowerz.com for crews of 10+ and we'll send volume pricing that actually makes sense.
Can I track my order?
Absolutely. Every shipment has real-time tracking plus SMS/email updates so you know exactly when it hits your porch.
Who do I talk to if I need help?
Email info@mrpowerz.com with your order number. Real Mr. Powerz support — no bots, no runaround. We aim to reply same day.
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